OPEN INNOVATION CHALLENGE
Dare To Design. Create With Heart.
OPEN INNOVATION CHALLENGE
Dare To Design. Create With Heart.

Your Swiss Made Bernhard H. Mayer®  timepieces are crafted to be passed down through generations, with both classic and contemporary craftsmanship. Proper wear and care of your watches will ensure they are enjoyed for years to come.

Our Watch Repair & Maintenance Services

Water Resistance (ATM)

Water Resistance (ATM)

  • Check your watch’s water resistance rating before any water exposure.
  • Always ensure the crown is fully pushed in or screwed down.
  • Avoid hot water, steam, and sudden temperature changes.
  • Water resistance is not permanent and should be checked periodically.

Good to Know

  • Watch crystal surfaces protect the dial from dust and impact.
  • Scratch resistance depends on the crystal type.
  • Dirt and oils reduce clarity.
  • Scratches cannot always be removed, even from sapphire.

How to Wear with Care

  • Avoid knocking the watch against hard surfaces.
  • Remove the watch during heavy manual work.
  • Be careful around stone, metal, and concrete.

How to Clean

  • Wipe with a soft, dry microfibre cloth.
  • For smudges, lightly dampen the cloth with water.
  • Dry fully to avoid water marks.

What to Avoid

  • Abrasive cloths or paper towels.
  • Cleaning sprays or chemicals.
  • Polishing compounds not made for watch crystals.
  • Cracks: Replace broken or scratched crystal surfaces immediately, as even hairline cracks can bring dust or moisture into the mechanism, affecting the accuracy.

Best Storage Tips

  • Store the watch in a lined watch box or soft pouch.
  • Keep away from loose jewellery or hard objects.
  • Avoid stacking watches without separation.
Care for Metal (Stainless Steel) Bracelet Watch Straps

Good to Know

  • Metal bracelets collect dirt, sweat, and skin oils.
  • Build-up can cause dullness and stiffness.
  • Regular cleaning helps prevent wear.

How to Wear with Care

  • Remove the watch during heavy work or sports.
  • Avoid strong impacts to links and clasp.
  • Check clasps regularly for secure closure.

How to Clean

  • Gently wipe with a soft, dry cloth after wearing.
  • If needed, use a slightly damp cloth with water only.
  • Dry immediately and fully.

What to Avoid

  • Harsh chemicals and metal cleaners.
  • Ultrasonic cleaners.
  • Leaving moisture between links: It is important t dry thoroughly to prevent corrosion or skin irritation.

Best Storage Tips

  • Store fully dry to prevent moisture build-up.
  • Lay flat or wrap loosely around a watch cushion.
  • Keep away from harsh chemicals or cleaning products.
Care for Leather Watch Straps

Good to Know

  • Leather is natural and porous.
  • Water and sweat shorten its lifespan.
  • Leather straps wear out over time and will need to be replaced.

How to Wear with Care

  • Remove before washing hands, showering, or exercise.
  • Avoid wearing in hot or humid conditions.
  • Rotate straps if worn often.

How to Clean

  • Wipe gently with a dry or slightly damp cloth.
  • Let air dry naturally if damp.
  • Clean the underside regularly.

What to Avoid

  • Soaking in water.
  • Soap, alcohol, or cleaning sprays.
  • Heat or direct sunlight when drying.

Best Storage Tips

  • Store in a cool, dry place.
  • Keep away from heat, humidity, and direct sunlight.
  • Do not store in airtight plastic.
Care for Rubber Watch Straps

Good to Know

  • Rubber straps are flexible and water-resistant.
  • They can trap sweat, oils, and sunscreen.
  • Sun and chemicals can cause ageing.
  • Great for athletes and people who sweat a lot.

How to Wear with Care

  • Suitable for sports and water use (always check the ATM water resistance).
  • Regular rinsing keeps rubber flexible and comfortable, especially after swimming or sweating.
  • Avoid long exposure to strong sunlight.
  • Wear the strap slightly loose, with one finger space between the wrist and strap to allow air circulation and evaporation of moisture.

How to Clean

  • Gently wipe with a soft, dry cloth after wearing.
  • If needed, use a slightly damp cloth with water only.
  • Dry immediately and fully.

What to Avoid

  • Strong detergents or solvents.
  • Prolonged heat exposure.
  • Folding or creasing when storing.

Best Storage Tips

  • Store away from heat and strong sunlight.
  • Keep straps relaxed, not bent or folded.
  • When stored, avoid contact with oils, solvents, or chemicals.
Care for Ceramic Bracelet Straps

Good to Know

  • Ceramic is very scratch-resistant.
  • It is lightweight and comfortable to wear.
  • Ceramic can chip or crack if hit hard.

How to Wear with Care

  • Avoid hard knocks or dropping the watch.
  • Remove during heavy manual work.
  • Be careful around stone, tile, and metal surfaces.

How to Clean

  • Gently wipe with a soft, dry cloth after wearing.
  • If needed, use a slightly damp cloth with water only.
  • Dry immediately and fully.

What to Avoid

  • Hard impacts or dropping the watch.
  • Abrasive cloths or cleaning powders.
  • Ultrasonic cleaners (unless approved by the brand).

Best Storage Tips

  • Store in a soft-lined watch box or pouch.
  • Keep separate from metal jewellery.
  • Avoid stacking without protection.
Care for Battery & Watch Movement

Mechanical (Hand-Wound)

  • Wind gently at the same time each day.
  • Stop winding when resistance is felt.
  • Service every 3–5 years by an authorised service centre.
  • Keep away from strong magnets.

Automatic

  • Wear regularly or use a watch winder.
  • If not worn, wind before setting the time.
  • Ensure a professional movement check every 5 years by an authorised service centre.
  • Avoid strong magnetic fields.

Quartz

  • To ensure optimal performance, replace the battery every 2 years.
  • Replace the battery promptly when it stops.
  • Remove the battery if storing the watch long-term.
  • Check seals during battery changes.
  • Keep away from extreme heat.