Every BHM creation is meticulously crafted from the finest materials with exceptional attention to detail. To ensure your jewelry remains as beautiful as the day you received it, BHM offers comprehensive care, repair, and maintenance services.
STEP 1
Contact Support
If your jewellery needs services, contact the Global Support Centre (GSC) via:
- Phone
- Your QNET Virtual Office (VO)
Please prepare:
- Your ID number
- Purchase date
- A clear photo of the service that you would like to us to service
STEP 2
Drop Off Your Jewellery
After your request is logged, you’ll receive a reference number and instructions.
Bring your watch to the nearest office for service.
STEP 3
Service Assessment & Quotation
- We will check whether your item is under warranty
- If it’s out of warranty, you’ll receive a repair & shipping quotation
- Repairs will only proceed after your approval
STEP 4
Repair & Return
- Your jewellery is repaired and quality-checked
- We will arrange delivery or pick-up
- You’ll receive a tracking number and confirmation once ready